AdminRose

Great response from SBI when I contacted them after the arm on my awning failed after 16 years of use. They got back to me quickly with a quote for repair and service and arranged a day to carry out the work at my convenience. The two engineers, Gerard and Steven, turned up on time and carried out the work efficiently to my satisfaction - replacing the arms and servicing and cleaning the awning. I would certainly recommend SBI Ltd to anyone who asks. Reply to Awning Review from SBI Ltd - Hello Mark, Thank [...]

The original installer refused to repair the awning because it was out of guarantee. SBI quickly established, with the help of photographs, the model and name of the manufacturer and did an excellent job in one week from the initial contact to completion. The office staff were efficient and very pleasant. The two-man team, Dominic and John, were friendly, courteous, and very tidy. They even rinsed their tea mugs before they left. SBI is strongly recommended. Reply to Awning Review from SBI Ltd - Hello Sheila, Thank you for the 5-star review. I'm pleased we [...]

Excellent work at servicing and repairing our awning. The appointment was arranged promptly and the work done by Gerard and Steven was done on the day and time suggested. It's like having a brand new awning. We are very pleased. Reply to Awning Review from SBI Ltd - Hello Helen, Thank you for the 5-star review. Your top-of-the-range German Markilux awning was a very good investment originally. As a quality awning, it is well worth servicing, cleaning, and repairing. By replacing the motor, remote, and safety sensor the awning is nearly as good as new. [...]

SBI recently completed a repair and part re-installation of our Markilux electrical awning. The awning had been troublesome for some time and failed several times. We found SBI on the internet, asking them to sort the problem but giving only a few days to sort it before we were having a charity fundraising event in our garden! The reason for this review is simply to thank SBI for a job well done! Clearly, the task was greater than expected, necessitating taking two trips and a lot of patience. Michael, Mark, and Dave were superb, clearly determined to sort the difficulty [...]

Excellent service from SBI, carried out by two polite and efficient service engineers. Only on the premises for approximately 2 hours but all the necessary work was carried out and appears to be working very well. Reply to Awning Review from SBI Ltd -Hello Nita, Thank you for the 5-star review. We are pleased that you found the installation team polite and efficient in repairing your Spanish Llaza awning. It really does pay off to have the awnings serviced and cleaned regularly, as the manufacturer's maintenance instructions state. We hope to see you again in [...]

Thank you to the team who repaired and cleaned my mum's awning. It looks wonderful and as good as new, she is really pleased. You made all so easy. Reply to Awning Review from SBI Ltd - Hello Helen, We are really pleased that your mum is happy with the awning repairs and cleaning. The replacement SOMFY motor comes with a 5-year warranty, so you have peace of mind that the awning will not get stuck out! Thank you for choosing our company to carry out the work. Kind regards from the SBI team. [...]

FIVE STARS. Reply to Awning Review from SBI Ltd - Hello Jim, thanks very much for the 5-stars! We are pleased to hear that the large commercial awning installed, at the social club has met with everyone's approval. Thank you for your custom. Kind regards from the SBI (Sun Blinds Installations) team.