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About Traci Wood

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So far Traci Wood has created 196 blog entries.

5-Star Awning Review from Deborah Martin

2023-07-31T15:32:13+01:00

Excellent service, New arms fitted expertly by Gerard. So pleased to have my lovely sun awning back in working order. Would highly recommend. Thank you James and Stefanie. Reply to Awning Review from SBI Ltd - Hello Deborah. Thank-you for the 5-Star Review. Stefanie, as one of our awning repair specialist dealt with your enquiry and was able to work out the awning manufacturer and model. Once she determined it was a luxury German model and the arms were still available. We sent Gerard over to make the awning safe as you didn't want it [...]

5-Star Awning Review from Deborah Martin2023-07-31T15:32:13+01:00

5-Star Awning Review from Steve Searle

2023-07-31T15:23:04+01:00

I really can’t speak highly enough of SBI Ltd. From 1st contact they were courteous, knowledgeable, informative and extremely helpful even though the Manual retractable Awning was purchased and supplied by another company VidaXL. After the purchase of the VidaXL 2.5 x 3.5 retractable free standing awning we encountered assembly problems and confusion with parts which may not have been supplied. After speaking to James and then the arrangement of Installation with Technicians Mark and John the Awning assembly was completed professionally and with a huge amount of reassurance of a job having been done well. I have no doubt [...]

5-Star Awning Review from Steve Searle2023-07-31T15:23:04+01:00

5-Star Awning Review from Dorothy Earnshaw

2023-07-24T16:00:20+01:00

We have found SBI to be very helpful and efficient in dealing with our problem awning a new motor was fitted and a service to both our awnings. Gerard was so good at explaining how things work as we had had the awnings 5 years, one kept popping in 😂 and the other needed the new motor which Gerard fitted for us, we now have two awnings working beautifully thanks to all the staff who helped us at SBI who we can certainly recommend. D &W Earnshaw. Reply to Awning Review from SBI Ltd - [...]

5-Star Awning Review from Dorothy Earnshaw2023-07-24T16:00:20+01:00

5-Star Awning Review from M Whitlock

2023-07-24T15:54:35+01:00

I recently had a very large 6-metre wide awning manufactured and installed by SBI. Early days but very happy. The purchase process was helpful over the phone, and later at the survey. The price was better than anything else similar that I found. The installation of this very heavy piece on the back of my house was quick and trouble-free, and the 4 guys who did the installation were very nice guys. Reply to Awning Review from SBI Ltd - Hello Malcolm, Thank you for the 5 Star Review. We are [...]

5-Star Awning Review from M Whitlock2023-07-24T15:54:35+01:00

5-Star Awning Review from Pam Arnold

2023-07-24T15:44:27+01:00

Ordered and had a fantastic awning installed today the company were very professional and efficient plus I have lights in the awning that will look great. The two engineers Mark and Dominic were great friendly and very efficient also tidied up afterwards Definitely recommend thanks all 👍 Reply to Awning Review from SBI Ltd -Hello Pam, Thank you for the 5 Star Review. The team will be so pleased to hear that you found them professional, friendly and very efficient and that you will definitely recommend us! Your Awning with the LED Lights in the [...]

5-Star Awning Review from Pam Arnold2023-07-24T15:44:27+01:00

5-Star Awning Review from Robert Mulherine

2023-07-20T14:41:40+01:00

Wonderful service from SBI Awnings. Gerard, our installer was very polite and professional and I would highly recommend anyone to use this company. Top marks. Reply to Awning Review from SBI Ltd - Hello Robert, Thank you for the 5 Star Review. It is great to hear that you would highly recommend our company. Gerard is one of our expert and seasoned awning installation teams. He always makes sure that his work is to a very high standard and we are pleased to hear he was polite and professional. Your new fully loaded Awning with [...]

5-Star Awning Review from Robert Mulherine2023-07-20T14:41:40+01:00

4-Star Awning Review from Reg Williams

2023-07-19T11:24:56+01:00

Awning installed very well and works OK. Hope it lasts as long as the previous one which was over 35 years old. Reply to Awning Review from SBI Ltd - Hello Reg, Thank you for the positive review. We are pleased you replaced you old awning with our top quality Strand Awning with LED lights in the arms, manual override to the motor, remote control and safety wind sensor. The new awning will provide you with many years of trouble free use. Just get the team back every couple of years to service and clean [...]

4-Star Awning Review from Reg Williams2023-07-19T11:24:56+01:00

5-Star Awning Review from Elizabeth Love

2023-07-19T11:12:26+01:00

Very prompt response and advice when my electric awning motor failed. The replacement and service was carried out on time by expert and knowledgeable staff. Highly recommended. Reply to Awning Review from SBI Ltd - Hello Elizabeth, Thank you for the 5 Star Review. We are pleased to have been able to service and replacing the motor to your top-of-the-range Thomas Sanderson Awning. As you have witnessed our engineers are highly trained and have a wealth of knowledge gained from working in the awning industry for decades. Thank you saying that you would highly recommend [...]

5-Star Awning Review from Elizabeth Love2023-07-19T11:12:26+01:00

5-Star Awning Review from Pauline West

2023-07-05T15:13:44+01:00

I am very pleased with all aspects of my dealings with SBI. Stacie was very helpful all along and Gerard and Karl were very efficient and friendly when they came to do the repair. In fact, everyone I have spoken to was kind and patient. Wonderful to find a company of the old school, very few and far between these days. I have no hesitation in recommending them. Well done. Reply to Awning Review from SBI Ltd - Hello Pauline, Thank you so much for your 5-star review of our awning maintenance and repair services. [...]

5-Star Awning Review from Pauline West2023-07-05T15:13:44+01:00

5-Star Awning Review from Richard Morton

2023-06-29T10:46:07+01:00

No problems. Good work. A phone call to give an approximate time of arrival would have been good. Although I understand coming from Sevenoaks might be difficult. Reply to Awning Review from SBI Ltd - Hello Richard. Thank you for your 5-star review! We are so pleased that we could bring back to life your top-of-the-range Thomas Sanderson Geneva Awning. The service, cleaning, and replacement motor has provided you with an operable awning again. We have noted the comment about calling when on route to give an approximate eta, thanks for the feedback. Have a [...]

5-Star Awning Review from Richard Morton2023-06-29T10:46:07+01:00