SBI fitted a new awning on our balcony, overlooking the sea in Budleigh Salterton. As well as the high-quality product itself – significantly better than the awning it was replacing – I have been very impressed with the Company’s customer care.
I received excellent advice when ordering the awning and the on-site survey gave me the confidence to place the order. It was obvious Mike and Mark from SBI have significant experience and really know what they are doing. The installation itself confirmed SBI was the right choice. Mike, Mark and Declan did a great job and – equally important to me – were very helpful and went out of their way to ensure I was happy with the finished job.
In summary, I’d simply say that SBI are reliable, friendly and professional.
Ken Elvy, 5-Star Awnings Review on Google
Reply to Awning Review from SBI Ltd. – Hello Ken, Thank you for the great comments it does mean so much to us to get positive feed back!
We hope you have many happy years of trouble free use. Having spoken to Michael and the team they said it was a pleasure working for you. We wish you all the very best, kind regards James.
Great team all around, would recommend on price, installation Gerard & Steven, great job. Thank you all.
Carol Ainsworth, 5-Star Awning Review on Google
Reply to Awning Review from SBI Ltd – Hello Carol, Thank you for the 5-star review. We are pleased to have been able to supply and install the two large awnings with lights and remote control heaters at the Oriel Davies Gallery in Wales. We look forward to seeing you in a years’ time to service the awnings and chemically clean the covers. Kind regards from the SBI (Sun Blinds Installations) team.
SBI have given me excellent service in choosing, ordering and installing my awning. The staff in the office and the installers were very helpful and they took a great deal of trouble to ensure the safety of the awning. Would definitely recommend this company.
Vanessa Sanderson, 5-Star Awning Review on Google
Reply to Awning Review from SBI Ltd – Hello Vanessa, Thank you for the 5-star review. The installation of your new top-of-the-range Full Cassette Awning with LED lights in the arms was a challenge. Michael and his 38 years installation experience along with his team always rise to the challenge and this was no exception. Your new awning looks really smart and we are pleased that you chose our company to carry out the work. We look forward to seeing you in a couple of years’ time to service the awning and chemically clean the cover as this will keep it in tip-top condition. Thank you for your custom. Kind regards from the SBI Ltd (Sun Blinds Installations) team.
I cannot express my experience in anything other than EXCEPTIONAL! ! We have an excellent Thomas Sanderson awning which was installed around 20 years ago. It stopped working, it is a very large awning 8 metres in length, the motor had failed with the awning OUT!! We are in a wide open area with high winds, it was VERY worrying. I contacted Thomas Sanderson who immediately recommended SBI, as Thomas Sanderson have ceased selling awnings.
I spoke to David Veevers in the SBI office, he was brilliant, I sent photos for him to identify the model and he confirmed that they could fit a new motor. This was on Thursday 3rd in late afternoon, he said they would get it done on Saturday 5th, but there was a chance they could do it on Friday 4th if the other job they were doing locally went well!!
We tied the awning down with ropes etc attached to heavy chimney pots etc! Thursday night was a NIGHTMARE we laid awake in bed unable to do anything except listen to the wind and watch the fabric billowing up and down, we had hardly any sleep. I texted David at 5am telling him the situation!! Soon after 11am, yes Friday 4th Michael and his Team arrived, with the wind still blowing they all did a FANTASTIC job!! Within about a couple of hours a new motor had been fitted with remote, a new wind sensor, along with a clean and service.
FROM MY FIRST CONTACT WITH SBI EVERYTHING SORTED AND COMPLETED IN UNDER 24 HOURS!!
Up until Thursday I had never heard of SBI NOW I WOULD RECOMMEND SBI WITHOUT ANY HESITATION.
A HUGE ‘Thank You!’
Rod Hall, 5-Star Awning Review on Google
Reply to Awning Review from SBI Ltd – Hello Rod, Thank you for such a glowing 5-star review! We are pleased that we could help repair your Thomas Sanderson awning. It can be very distressing when the awning is stuck out. As a specialist awning repair company, we stock a range of Somfy motors and controls. This enables us to respond to emergency repairs quickly. The new motor and works carried out are covered with a 5-warranty for added peace of mind. To maintain the awning have it serviced and chemically cleaned every couple of years. Thank you for your custom. Kind regards from the SBI Ltd (Sun Blinds Installations) team.
Very good experience from first contact, to final fitting. Very pleased, thank you so much.
Grantley Jenkins, 5-Star Awning Review on Google
Reply to Awning Review from SBI Ltd – Hello Grantley, Thank you for the 5-star review. We are pleased to have been able to carry out a full service, frame cleaning, and recover your existing awning. The refurbishment has given your old awning a new lease of life and once again it is a great feature of your garden. Kind regards from the SBI Ltd (Sun Blinds Installations) team.
Delighted with the excellent work carried out at our property today. The workmen were very conscientious and efficient which allowed them to finish in good time, I will definitely recommend this company. A big thank you to you all.
Sandy Brooke, 5-Star Awning Review on Google
Reply to Awning Review from SBI Ltd – Hello Sandy, Thank you very much for the 5-star review. The team will be pleased to hear that you are happy with the work carried out repairing your German manufactured awning. As requested we replaced the awning motor as the awning was stuck in. It now works perfectly in and out and adding the wind safety sensor will help to protect the awning in bad weather. Kind regards from the SBI Ltd (Sun Blinds Installations) team.
I found SBI to be very professional, friendly, quick and easy to work with. All the fitting guys were neat, friendly and dog friendly! I am very pleased with the work carried out on my 20 year old blind which now looks and works like new. Thank you.
Amanda Carrington, 5-Star Awning Review on Google
Reply to Awning Review from SBI Ltd – Hello Amanda, Thank you for the 5-star review, we really appreciate it. Your top-of-the-range Markilux awning was well worth servicing and repairing. The luxury German manufactured awning will last for many more years and the new SOMFY motor we installed comes with a 5-year warranty. Have a lovely summer in the shade! We look forward to seeing you in the future when you want the awning serviced, cleaned, or recovered. Kind regards from the SBI (Sun Blinds Installation) team.