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About Traci Wood

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So far Traci Wood has created 302 blog entries.

5-Star Awning Repair Review from Anthony Northam

Fantastic Service. I have an old awning that needed repairing and some TLC. Parts are no longer available but Dominic & John were tenacious and managed to repair regardless. Would definitely recommend and will be using SBI for my next service. Reply to Awning Repair Review from SBI Ltd - Hello Anthony, Thank you for the 5-star review. Dominic and John will be pleased to hear that you are happy with the work carried out servicing and repairing your 12 meters wide awning. We don't usually come across domestic awnings this large but whatever the [...]

5-Star Awning/Veranda Review from Mark H

A good experience and a great veranda/awning installation. Their initial quote was very competitive, offering a British made veranda after another company dropped their initial quote and would only install a more expensive brand. Very quick to respond at all times (just avoid the 0800 number) and the final installation is great. Thanks to Dave, James, Michael, Mark, and John. Reply to Awning/Veranda Review from SBI Ltd - Hello Mark, Thank you for the 5-star review. Your glass veranda and veranda awning look fantastic! We are glad to have been able to offer you a [...]

5-Star Awning Fix Review from Joy Reeves

Once again I received excellent service from this company. I am extremely impressed with their customer service. I was very pleased that the same installer Gerard who serviced my awning a year ago came to fix a problem. He remembered me and my awning. Gerard is polite, professional, friendly and honest. I appreciate that he takes the time to explain what needs doing, what he has done and what I may need doing in the future. It is unusual to find a person and company that inspires such trust. I highly recommend both Gerard and SBI Ltd. [...]

5-Star Veranda Review from Pam Lempriere

Sorry for the late review on April /May work. We had a veranda with a polycarbonate roof and the sides also had glass sliding doors installed, we just couldn't be more than happy with the end result. The boys that did the installation Dominic, John, Mark, and Michael were brilliant always arrived on time, and always cleaned up after themselves every day. Would recommend SBI to anyone, also people in their office are most helpful. Job well done. Pam and Ken. Reply to Veranda Review from SBI Ltd - Hello [...]

5-Star Awning Review from Peter Smith

Gerard and Steven did an excellent job of replacing the Awning Motor and carrying out a good servicing. They left the area clean and tidy and put back all that they moved to gain access to the awning. Well Done. Reply to Awning Review from SBI Ltd - Hello Peter, Thank you for the 5-star review. Gerard and Steven will be pleased to hear that you are happy with the work carried out servicing and repairing your German Markilux awning. It is well worth refurbishing these highly engineered awnings and you will get many more [...]

5-Star Awning Review from Jean Walsh

We ordered our Sanderson awning about fifteen years ago whilst visiting a local flower show. We have had so much use from it over the years and we were devastated when a local installer said it was not repairable and we needed a new one. We then decided to contact Sanderson who told us they no longer sold awnings and recommended SBI. I spoke to Pat Cunningham at the company who asked me to send photographs of the side of the awning. He knew the make and model and assured me that they could still obtain the parts. James Peel [...]

5-Star Blind Review from Russell

Blind installed 2 years ago and we have never had any trouble, has made a difference to our garden. Reply to Blind Review from SBI Ltd - Hello Russell, Thank you for the 5-star review. How nice of you to give us a review on an awning we supplied and installed for you over 2 years ago. We are pleased to hear it has made a difference to your garden and in the current heat wave the shade that the awning provides is no doubt very welcome. We look forward to seeing you in the [...]

5-Star Awning Review from Mary Brewer

The installers were polite and efficient and cleaned up after they finished the job. The awning looks good. Reply to Awning Review from SBI Ltd - Hello Mary, Thank you for the 5-star review. We really appreciate you uploading the picture of the awning it looks fabulous. Gerard and Steven will be pleased to hear that you are happy with the work they carried out. The SBI Semi Cassette awning is fully loaded with remote control dimmable LED lights in the arms, remote control operation, a safety wind sensor, and a manual [...]

5-Star Awning Review from Chris Kingsbury

Excellent job, very pleasant team and could not recommend them highly enough. Reply to Awning Review from SBI Ltd - Hello Chris, Thank you for the 5-star review. Well, you don't get domestic awnings much bigger than 12 meters in length! We are pleased that we could service and repair your top-of-the-range Thomas Sanderson Milano awning. The installers replaced four folding arms, motor, and remote control and recovered the awning. Having cleaned the framework up whilst carrying out the service the 20-year-old awning now looks as good as new. Thomas Sanderson awnings are amongst the [...]

5-Star Veranda Review from Nantha Karthigesu

SBi installed my Veranda professionally. From the order till the delivery all was handled professionally. The installers (Michael, Dominic, and John) took extra care transporting and fitting the Veranda. They even cleaned up before finishing daily. I highly recommend this company to anyone. Reply to Veranda Review from SBI Ltd -Hello Nantha, Thank you for the 5-star review. We are all really pleased that we have been able to provide you with a top-of-the-range Glass Veranda. The LED spotlight bar and infrared heater enhance your living space and will enable you to use the veranda [...]