July-September 2025: A Quarter of Exceptional Growth and Customer Excellence for SBI Ltd

As September 2025 draws to a close, SBI Ltd (Sun Blinds Installations) continues to demonstrate why they remain the UK’s most reviewed 5-star outdoor living solutions company. Following the outstanding customer feedback throughout summer 2025, the company has now surpassed 386 Google reviews, with the recent months bringing another wave of glowing testimonials that highlight their unwavering commitment to professional service, quality installations, and customer satisfaction.

This comprehensive analysis of recent customer feedback reveals how SBI Ltd has maintained their exceptional standards whilst continuing to innovate and adapt to customer needs across England and Wales.

Since its founding in 1998 as a family-run business in Kent, SBI Ltd has grown into the UK’s premier outdoor living solutions provider. Their comprehensive range includes:

• Premium awnings (domestic and commercial) from leading brands including Markilux, Weinor, and Harol
• Glass verandas and glass rooms in Victorian and contemporary styles
• Carports (lean-to, freestanding, and cantilever designs)
• Solar-powered roller garage doors
• Security shutters and solar shutters
• Conservatory sail blinds and ZIP screens
• Bioclimatic pergolas and canopies
• Integrated heating and lighting solutions
• Comprehensive servicing and repair division

What continues to distinguish SBI from competitors is their holistic approach – from initial consultation through professional installation to ongoing maintenance and repair services, ensuring customers receive lifelong support for their investments.

Integrity and Professionalism Beyond the Sale

Stuart Hansord’s review exemplifies SBI’s ethical business practices: “Although we didn’t go ahead with any work in the end, I was really impressed with the level of communication throughout. Everything was clear, professional, and handled promptly. They even processed the refund straight away (due to insurance), which shows real integrity.”

This commitment to customer care, even when no sale materialises, demonstrates the values that have built SBI’s sterling reputation over nearly three decades.

Seamless Delivery and Installation

Andy Dean praised the comprehensive service experience: “Extremely pleased with the whole delivery process and the staff were professional and friendly throughout. The carport looks great!” His large 8m Simplicity 16 Carport installation showcases SBI’s capability to handle substantial projects whilst maintaining their personal touch.

Exceptional Technical Expertise

David Crawley’s experience with his 20-year-old awning highlights SBI’s unique position in the market: “Pat Cunningham gave me complete confidence as soon as I spoke to him… Our awning is 20 plus years old and having contacted several awning suppliers over the last five years they were only interested in selling us a new one. SBI Ltd are based in Croydon which is a hell of a long way from Manchester. Gerard and Steve drove up from Hertfordshire and they worked tirelessly to get the job done.”

This commitment to repair and refurbishment rather than unnecessary replacement reflects both SBI’s technical expertise and their environmental consciousness – a refreshing approach in today’s disposable culture.

Swift and Efficient Service

Alex Nairn captured the essence of SBI’s professional approach: “SBI have been a joy to work with from the first interaction and the final installation was slick, professional and of the highest quality. John and Rob turned up on time and with the minimum of fuss installed our two awnings in around three hours whilst keeping us informed as it progressed. Class act!”

His two fully loaded Full Cassette Mayfair Awnings represent the premium end of SBI’s product range, demonstrating their ability to deliver luxury products with matching service standards.

July 2025 Highlights

July brought exceptional feedback across multiple product categories:

Peter Basham’s Glass Room Installation “Just had a simplicity 6 glass room supplied and fitted by SBI and what a job, could not have asked for anything more, top quality product, so well fitted by the guys, just fantastic, no hesitation in recommending this company to everyone.”

Gary Whiteward’s Milestone Review Marking SBI’s 375th Google review, Gary praised his freestanding SBI Pergola with remote-controlled louvred roof, perimeter LED lighting, and ZIP Screen: “Good price, very helpful, skilled and respectful installers, can’t ask for more.”

Andy Hayes’ Ethical Service Experience “A very professional/ethical service from start to finish. We contacted SBI looking to refurbish an existing awning. They very quickly advised this was feasible and there was no pushy sales patter or pressure to replace with a new one.”

August 2025 Highlights

August continued the momentum with outstanding installations:

Teresa Alen’s Carport and Garage Door “The team were very professional and arrived at the time they said they would. Nothing was too much trouble for them. Great job.” Her Simplicity 16 Carport with Alluguard Roller Garage Door demonstrates SBI’s comprehensive vehicle protection solutions.

John Irwin’s Premium Awning “SBI Ltd have done an excellent job fitting our new awning. The awning is very good quality with all the bells and whistles at a very good price. The installation team went the extra mile tidying up where the old wiring was removed.”

Premium Awning Solutions

SBI’s partnership with Europe’s leading manufacturers ensures customers receive the finest products available:

Key Features:

• Integrated LED lighting in arms for ambient evening illumination
• Remote control operation with wind sensors for automatic protection
• Manual override systems for power outages
• Solar-powered options for complete grid independence
• Infrared heaters for extended seasonal use
• Docril and other premium fabrics for superior weather resistance

Glass Verandas and Glass Rooms

Available in both Victorian and contemporary styles, featuring:

• Durable aluminium frames with minimal maintenance requirements
• Extensive RAL colour options for powder-coated finishes
• Toughened safety glass for weather resistance
• Optional accessories including heating, lighting, ZIP screens, and veranda awnings

Solar Technology Leadership

SBI leads the UK market in solar-powered outdoor solutions:

• Solar roller garage doors with 100% electricity grid independence
• Solar ZIP screens with automatic temperature-responsive control
• Industry-leading 7-year warranties on all solar components
• Whisper-quiet motors for smooth, unobtrusive operation

Carport Excellence

From simple structures to sophisticated cantilever designs:

• Aluminium construction engineered for 25+ year lifespan
• Large-span capabilities for multiple vehicle accommodation
• Customisation options including side panels and integrated garage doors
• Professional surveying and installation by experienced teams

1. No-Pressure Sales Philosophy

Unlike many competitors, SBI advisers focus on finding the right solution rather than pushing the most expensive option. As multiple reviews confirm, customers appreciate the honest, ethical approach that prioritises their needs over sales targets.

2. Comprehensive Service Package

From initial consultation to long-term support:

• Free design consultations and professional surveys
• Made-to-measure solutions tailored to each property
• Expert installation by experienced, professional teams
• Ongoing maintenance and repair services
• Parts availability even for installations decades old

3. Nationwide Coverage with Personal Service

Operating from their Kent base with strategically positioned teams across England and Wales, SBI delivers consistent quality whilst maintaining the personal touch of a family business.

4. Premium Manufacturing Partnerships

Relationships with industry leaders including:

• Markilux – German-engineered luxury awnings
• Weinor – Sophisticated outdoor living solutions
• Harol – Premium Belgian awning systems
• Somfy – Advanced motorisation and control systems
• Leading carport manufacturers – Structural excellence and durability

These partnerships ensure customers receive products built to last, backed by comprehensive warranties, and supported by ongoing parts availability.

Installation Excellence: The Teams Behind the Success

Recent reviews consistently praise installation teams including Gerard, Steve, John, Dominic, Rob, Michael, and Mark, who demonstrate:

Technical Expertise Decades of combined experience handling complex installations, from challenging wall mountings to large-span structures.

Professional Courtesy Respectful treatment of customers and their properties, with clear communication throughout the installation process.

Attention to Detail Meticulous finishing work ensuring installations are both functional and aesthetically pleasing.

Clean Working Practices Thorough site clearance and cleaning, leaving properties in pristine condition upon completion.

Long-term Customer Relationships

SBI’s commitment extends far beyond initial installation. Peter Moore’s review captures this perfectly: “SBI have maintained our home awnings for a number of years. The company provides excellent service, is reliable and everyone is polite, helpful and friendly.”

This ongoing relationship includes:

• Regular maintenance scheduling to maximise product lifespan
• Comprehensive servicing including safety inspections
• Parts replacement and upgrades for existing installations
• Chemical cleaning services to maintain appearance
• Responsive customer service for all enquiries

David Crawley’s 20-year-old awning being fully restored demonstrates the exceptional value of this long-term support approach.

Commercial Sector Success

Whilst domestic installations dominate the reviews, SBI’s contracts division continues to serve:

• Educational institutions (schools, colleges, universities)
• Government buildings and public facilities
• Healthcare facilities and hospitals
• Hospitality venues (hotels, pubs, restaurants)
• Commercial businesses across various sectors

The same high standards that earn domestic 5-star reviews apply equally to these larger, more complex commercial projects.

Value Proposition: Quality at Competitive Prices

Multiple reviews highlight SBI’s ability to deliver premium products and services at competitive prices. This value includes:

• Transparent pricing with no hidden costs
• Comprehensive warranties protecting customer investments
• Professional installation included in quoted prices
• Long-term support ensuring continued value for decades

As John Irwin noted, customers receive “very good quality with all the bells and whistles at a very good price” – a combination that sets SBI apart in a competitive market.

Environmental Commitment

David Crawley’s experience highlights an often-overlooked aspect of SBI’s service: their commitment to repair and refurbish rather than automatically replace. This approach:

• Reduces environmental waste significantly
• Offers customers substantial cost savings
• Maintains the character of older, quality installations
• Demonstrates technical expertise and parts availability

In an era of increasing environmental awareness, this commitment to sustainability represents both ethical business practice and exceptional value for customers.

Looking Forward: The SBI Promise

Recent months’ reviews demonstrate several key strengths driving SBI’s continued success:

Unwavering Reliability Consistently meeting promised delivery dates and maintaining quality standards across all installations.

Deep Expertise Professional teams with decades of combined experience handling even the most challenging projects.

Continuous Innovation Embracing new technologies including solar power, smart controls, LED lighting, and advanced motorisation.

Exceptional Customer Care Responsive service teams providing support from initial enquiry through decades of ownership.

Outstanding Value Competitive pricing without compromising on product quality or service standards.

The reviews from recent months paint a compelling picture of a company that has truly mastered the art of customer satisfaction. From Peter Basham’s enthusiasm for his glass room to David Crawley’s appreciation of SBI’s willingness to travel from Hertfordshire to Manchester to restore his 20-year-old awning, these testimonials demonstrate a company that genuinely cares about delivering excellence.

With 386 five-star reviews and 27 years of experience, SBI Ltd represents the gold standard in the UK outdoor living industry. Each review reflects not just a satisfied customer, but a testament to the company’s dedication to quality products, professional installation, ethical business practices, and exceptional aftercare service.

For homeowners and businesses considering outdoor living enhancements, the consistent message from SBI’s customers is clear: expect professional service, quality products, genuine care for your satisfaction, and support that extends for decades after installation.

Whether you’re looking to create shade with a premium awning, extend your living space with a glass veranda, protect your vehicle with a carport, enhance security with solar shutters, or simply repair and maintain an existing installation, SBI’s recent reviews demonstrate why they should be your first choice.

The combination of cutting-edge products, professional installation, competitive pricing, ethical business practices, and exceptional customer service continues to set SBI apart in an increasingly competitive market. As they continue building on their success, with each month bringing new satisfied customers and positive reviews, SBI remains committed to the founding principles of quality, service, and customer satisfaction that have made them the UK’s most trusted name in outdoor living solutions.