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About Traci Wood

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So far Traci Wood has created 196 blog entries.

5-Star Veranda Review from Tony

2024-10-25T12:26:50+01:00

Great company and professional team of installers, showed up time first time and did a first-class install of our new Veranda, would post a photo but couldn’t work out how. Fully recommend this company. Reply to Veranda Review from SBI Ltd - Dear Tony, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you are happy with the installation of your new Veranda and that our team delivered a first-class service. It's great to know that everything went smoothly and on time. Your recommendation means a lot to us! Kind [...]

5-Star Veranda Review from Tony2024-10-25T12:26:50+01:00

5-Star Awning Review from Steve

2024-10-25T12:20:21+01:00

The 2 gents that fitted our awning done a perfect job. Also very polite and professional in their approach. Reply to Awning Review from SBI Ltd - Dear Steve, Thank you so much for your fantastic 5-star review!Our team takes great pride in providing a professional and courteous service, so it's wonderful to know that our efforts met your expectations. We truly appreciate your feedback and your support of SBI Ltd.If you need anything further, please don't hesitate to reach out.Kind Regards from the SBI Ltd (Sun Blinds Installations) Team 

5-Star Awning Review from Steve2024-10-25T12:20:21+01:00

5-Star Awning Review from Indra

2024-09-18T10:57:13+01:00

Super impressed with this brilliant company who ordered and installed a new awning cover (replacing my old one) and serviced the existing framework etc. I’m thrilled with the outcome. Everyone I dealt with was very helpful, friendly, conscientious, and professional. Nothing was too much trouble. Many thanks to James and Stefanie, also the installation team, John, Mark, Dominic, and Michael. SBI’s customer service is second to none with all aspects of their service and I cannot recommend them enough based on my experience. If you want a perfect installation then this is the company to choose. [...]

5-Star Awning Review from Indra2024-09-18T10:57:13+01:00

5-Star Awning Review from Dave Mears

2024-09-17T14:37:07+01:00

After seventeen years of regular use, the motor failed on our Markilux awning. Original supplier not interested but found SBI. Pat responded quickly and arranged for a service team (Gerard and Steven) to visit within 10 days. They worked very well installing a new motor, remote control and wind sensor, then carried out a full service which included an amazing clean. Well done SBI, the awning looks and performs like new! Reply to Awning Review from SBI Ltd - Dear Dave, Thank you for your fantastic 5-star review! We are delighted to [...]

5-Star Awning Review from Dave Mears2024-09-17T14:37:07+01:00

5-Star Awning Google Review from Iacovos Koumi

2024-09-17T14:24:26+01:00

FIVE STARS! Reply to Awning Review from SBI Ltd - Dear Iacovos, Thank you for your 5-star review! We are delighted to hear that you were pleased with the service we provided. During our visit, we carried out a full safety inspection and service for your two awnings, which included cleaning the framework, testing the awning limits, and adjusting the pitch. We also ensured all installation brackets and internal retaining bolts were secure, lubricated the relevant moving parts, and made sure the motor, and sensors were all functioning properly. As part of the service, we also [...]

5-Star Awning Google Review from Iacovos Koumi2024-09-17T14:24:26+01:00

5-Star Awning Google Review from Trevor Taylor

2024-09-02T11:58:22+01:00

FIVE STARS! Reply to Awning Review from SBI Ltd - Dear Trevor, Thank you for your 5-star review! We're thrilled that you were satisfied with the service provided. Our team is committed to ensuring that your German-engineered Markilux Awning operates at its best. We're glad that you appreciated the comprehensive work we carried out, including the safety inspection, full service, and awning frame cleaning. The replacement of the Somfy motor and remote control was also an essential part of making sure your awning is in top condition, and we're pleased that everything met your expectations. Thank [...]

5-Star Awning Google Review from Trevor Taylor2024-09-02T11:58:22+01:00

5-Star Awning Review from Timothy Briggs

2024-09-02T11:59:02+01:00

David sorted things out well and Gerard and Steve did a good job fixing our awning. Reply to Awning Review from SBI Ltd - Dear Timothy, Thank you so much for your kind words and for taking the time to leave us a 5-star review! We're delighted to hear that you were pleased with the service. David, our Awning Repair Specialist, always strives to identify and address any issues efficiently, so we're glad he was able to sort things out for you. We're also pleased that Gerard and Steven, our specialist repair team, did a good [...]

5-Star Awning Review from Timothy Briggs2024-09-02T11:59:02+01:00

5-Star Awning Review from Lance Holden

2024-08-21T12:41:24+01:00

Excellent service and communications. Had an emergency with our awning stuck out on the night before going aboard. They called the following morning (Sunday) and managed to do a temporary fix. Called back with replacement parts when we returned. All working good. Would recommend them. Reply to Awning Repair Review from SBI Ltd - Dear Lance, Thank you for your 5-star review! We’re delighted to hear that you were satisfied with our service and communication, especially during an emergency situation. It was our pleasure to assist you promptly, even on a Sunday, to ensure your [...]

5-Star Awning Review from Lance Holden2024-08-21T12:41:24+01:00

5-Star Awning Review from Dave Harmer

2024-08-21T12:32:44+01:00

This awning is such a good quality and the service received from the company is 5 star. Reply to Awning Review from SBI Ltd - Dear Dave, Thank you so much for your 5-star review! We are delighted to hear that you are pleased with the quality of your new awning and the service you received. It was our pleasure to supply and install a top-of-the-range Mayfair full cassette awning with LED lights in the arms. We're thrilled that the product has met your expectations, and we hope it enhances your outdoor space for many [...]

5-Star Awning Review from Dave Harmer2024-08-21T12:32:44+01:00

5-Star Awning Review from Josie and Gary Delieu

2024-08-21T12:25:25+01:00

Have found this Company to be very efficient and speedy with our order. Survey and fitting team were very professional. Our fitters were Mark and John. They were helpful with the demonstration and give us a few tips to help with maintaining the awning. Very very pleased overall with everything. Thank you. Reply to Awning Review from SBI Ltd - Dear Josie and Gary, Thank you for your wonderful 5-star review! We are thrilled to hear that you were pleased with the efficiency of our service and the professionalism of our survey and fitting team. [...]

5-Star Awning Review from Josie and Gary Delieu2024-08-21T12:25:25+01:00