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About Traci Wood

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So far Traci Wood has created 314 blog entries.

5-Star Awning Review from Dorothy Earnshaw

We have found SBI to be very helpful and efficient in dealing with our problem awning a new motor was fitted and a service to both our awnings. Gerard was so good at explaining how things work as we had had the awnings 5 years, one kept popping in πŸ˜‚ and the other needed the new motor which Gerard fitted for us, we now have two awnings working beautifully thanks to all the staff who helped us at SBI who we can certainly recommend. D &W Earnshaw. Reply to Awning Review from SBI Ltd - [...]

5-Star Awning Review from M Whitlock

I recently had a very large 6-metre wide awning manufactured and installed by SBI. Early days but very happy. The purchase process was helpful over the phone, and later at the survey. The price was better than anything else similar that I found. The installation of this very heavy piece on the back of my house was quick and trouble-free, and the 4 guys who did the installation were very nice guys. Reply to Awning Review from SBI Ltd - Hello Malcolm, Thank you for the 5 Star Review. We are [...]

5-Star Awning Review from Pam Arnold

Ordered and had a fantastic awning installed today the company were very professional and efficient plus I have lights in the awning that will look great. The two engineers Mark and Dominic were great friendly and very efficient also tidied up afterwards Definitely recommend thanks all πŸ‘ Reply to Awning Review from SBI Ltd -Hello Pam, Thank you for the 5 Star Review. The team will be so pleased to hear that you found them professional, friendly and very efficient and that you will definitely recommend us! Your Awning with the LED Lights in the [...]

5-Star Awning Review from Robert Mulherine

Wonderful service from SBI Awnings. Gerard, our installer was very polite and professional and I would highly recommend anyone to use this company. Top marks. Reply to Awning Review from SBI Ltd - Hello Robert, Thank you for the 5 Star Review. It is great to hear that you would highly recommend our company. Gerard is one of our expert and seasoned awning installation teams. He always makes sure that his work is to a very high standard and we are pleased to hear he was polite and professional. Your new fully loaded Awning with [...]

4-Star Awning Review from Reg Williams

Awning installed very well and works OK. Hope it lasts as long as the previous one which was over 35 years old. Reply to Awning Review from SBI Ltd - Hello Reg, Thank you for the positive review. We are pleased you replaced you old awning with our top quality Strand Awning with LED lights in the arms, manual override to the motor, remote control and safety wind sensor. The new awning will provide you with many years of trouble free use. Just get the team back every couple of years to service and clean [...]

5-Star Awning Review from Elizabeth Love

Very prompt response and advice when my electric awning motor failed. The replacement and service was carried out on time by expert and knowledgeable staff. Highly recommended. Reply to Awning Review from SBI Ltd - Hello Elizabeth, Thank you for the 5 Star Review. We are pleased to have been able to service and replacing the motor to your top-of-the-range Thomas Sanderson Awning. As you have witnessed our engineers are highly trained and have a wealth of knowledge gained from working in the awning industry for decades. Thank you saying that you would highly recommend [...]

5-Star Awning Review from Pauline West

I am very pleased with all aspects of my dealings with SBI. Stacie was very helpful all along and Gerard and Karl were very efficient and friendly when they came to do the repair. In fact, everyone I have spoken to was kind and patient. Wonderful to find a company of the old school, very few and far between these days. I have no hesitation in recommending them. Well done. Reply to Awning Review from SBI Ltd - Hello Pauline, Thank you so much for your 5-star review of our awning maintenance and repair services. [...]

5-Star Awning Review from Richard Morton

No problems. Good work. A phone call to give an approximate time of arrival would have been good. Although I understand coming from Sevenoaks might be difficult. Reply to Awning Review from SBI Ltd - Hello Richard. Thank you for your 5-star review! We are so pleased that we could bring back to life your top-of-the-range Thomas Sanderson Geneva Awning. The service, cleaning, and replacement motor has provided you with an operable awning again. We have noted the comment about calling when on route to give an approximate eta, thanks for the feedback. Have a [...]

5-Star Awning Review from Ray

A pleasure to deal with. A stunning awning with LED lights. Cannot fault the service at all.Prompt responses and appointments from start to finish.All three fitters were polite and sociable. Would definitely recommend this company and as we speak my neighbour is also ordering the same awning as me. Reply to Awning Review from SBI Ltd - Hello Ray, Thank you for your 5-Star review.We are pleased you chose our company to supply and install your Fully Loaded SBI Semi Cassette Awning with LED Lights in the arms. It certainly adds the WOW factor to your patio.Have [...]

5-Star Awning Review from Gillian Mills

Gerard and Karl calmly assessed the problems with our awning before setting about rectifying a difficult situation, much to our relief. On completion, they briefed us on changes to operation and future care of the awning. They carried out the work in a calm and professional manner and were greatly appreciated. Reply to Awning Review from SBI Ltd -Hello Gillian, Thank you for the 5-Star Review. We are pleased to hear that Gerard and Karl managed to sort out the problems with your awning that was stuck out and with no means of retracting it! [...]