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About Traci Wood

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So far Traci Wood has created 302 blog entries.

5-Star Awning Google Review from Iacovos Koumi

FIVE STARS! Reply to Awning Review from SBI Ltd - Dear Iacovos, Thank you for your 5-star review! We are delighted to hear that you were pleased with the service we provided. During our visit, we carried out a full safety inspection and service for your two awnings, which included cleaning the framework, testing the awning limits, and adjusting the pitch. We also ensured all installation brackets and internal retaining bolts were secure, lubricated the relevant moving parts, and made sure the motor, and sensors were all functioning properly. As part of the service, we also [...]

5-Star Awning Google Review from Trevor Taylor

FIVE STARS! Reply to Awning Review from SBI Ltd - Dear Trevor, Thank you for your 5-star review! We're thrilled that you were satisfied with the service provided. Our team is committed to ensuring that your German-engineered Markilux Awning operates at its best. We're glad that you appreciated the comprehensive work we carried out, including the safety inspection, full service, and awning frame cleaning. The replacement of the Somfy motor and remote control was also an essential part of making sure your awning is in top condition, and we're pleased that everything met your expectations. Thank [...]

5-Star Awning Review from Timothy Briggs

David sorted things out well and Gerard and Steve did a good job fixing our awning. Reply to Awning Review from SBI Ltd - Dear Timothy, Thank you so much for your kind words and for taking the time to leave us a 5-star review! We're delighted to hear that you were pleased with the service. David, our Awning Repair Specialist, always strives to identify and address any issues efficiently, so we're glad he was able to sort things out for you. We're also pleased that Gerard and Steven, our specialist repair team, did a good [...]

5-Star Awning Review from Lance Holden

Excellent service and communications. Had an emergency with our awning stuck out on the night before going aboard. They called the following morning (Sunday) and managed to do a temporary fix. Called back with replacement parts when we returned. All working good. Would recommend them. Reply to Awning Repair Review from SBI Ltd - Dear Lance, Thank you for your 5-star review! We’re delighted to hear that you were satisfied with our service and communication, especially during an emergency situation. It was our pleasure to assist you promptly, even on a Sunday, to ensure your [...]

5-Star Awning Review from Dave Harmer

This awning is such a good quality and the service received from the company is 5 star. Reply to Awning Review from SBI Ltd - Dear Dave, Thank you so much for your 5-star review! We are delighted to hear that you are pleased with the quality of your new awning and the service you received. It was our pleasure to supply and install a top-of-the-range Mayfair full cassette awning with LED lights in the arms. We're thrilled that the product has met your expectations, and we hope it enhances your outdoor space for many [...]

5-Star Awning Review from Josie and Gary Delieu

Have found this Company to be very efficient and speedy with our order. Survey and fitting team were very professional. Our fitters were Mark and John. They were helpful with the demonstration and give us a few tips to help with maintaining the awning. Very very pleased overall with everything. Thank you. Reply to Awning Review from SBI Ltd - Dear Josie and Gary, Thank you for your wonderful 5-star review! We are thrilled to hear that you were pleased with the efficiency of our service and the professionalism of our survey and fitting team. [...]

5-Star Awning Review from Tony Cooper

Excellent Service! Following the failure of our old patio awning I searched for a company able to repair it. I found Sun Blinds Installations on a Google search. I explained the situation, following an email discussion and sending photos to their agent Dave, he suggested that given the age and condition of the awning and the work needed to restore it that it might be more cost effective to consider a new replacement. He suggested a suitable replacement and sent us specifications and a catalogue of available materials. We were happy to agree to his suggestion and were sent by [...]

5-Star Awning Review from Colin Ritchie

First Class service - Replacement of Awning Canopy and Servicing of Awning carried out efficiently, tidily and on schedule by very friendly and helpful staff. Reply to Awning Review from SBI Ltd - Dear Colin, Thank you so much for your glowing 5-star review! We're delighted to hear that you were pleased with our first-class service. It was our pleasure to carry out a safety inspection and service, including the frame clean, and recovering in Docril commercial quality material on your Thomas Sanderson Awning. Our team strives to be efficient, tidy, and friendly in all [...]

5-Star Awning Review from Mel Brewer

Absolutely excellent service from SBI right from the very first contact through to the completion of the works. Pats customer service skills were outstanding and he took everything I said on board. Gerard and Steve completed the works very efficiently and professionally, both very polite and friendly. Overall very impressed with the service received by SBI and would highly recommend! Reply to Awning Review from SBI Ltd - Dear Mel, Thank you so much for your glowing review! We are thrilled to hear that you had an excellent experience with SBI [...]

5-Star Awning Review from Robin Gray

SBI supplied and installed a Weinor remote-controlled underglass awning in our conservatory. Not a quick process as this was the German supplier's busy season - but it was worth waiting for. SBI were very helpful over all the details. Their installation team was extremely professional - punctual, solved any problems, and did a very neat job. The underglass awning cuts out glare and even cools the room down immediately. We can now use the conservatory in comfort all the year round. Reply to Awning Review from SBI Ltd - Dear Robin, Thank you so much [...]