Reply to Awning Repair Review from SBI Ltd – Dear Lance, Thank you for your 5-star review!
We’re delighted to hear that you were satisfied with our service and communication, especially during an emergency situation. It was our pleasure to assist you promptly, even on a Sunday, to ensure your awning was temporarily fixed before your trip.
When you returned, we were glad to complete the job with a full service, including Option 1: a safety check, service, and framework cleaning, Option 2: installation of a new Somfy motor with a 5-year warranty, and Option 5: replacement of the sun and wind sensor. We always strive to ensure our customers are fully supported, and we’re pleased that everything is now working well.
Thank you for recommending us, and we look forward to maintaining, and cleaning your awning in to the the future.
Kind Regards, from the SBI Ltd (Sun Blinds Installation) Team.