After purchasing an awning from VidaXL (good value, but self-assembly was a massive understatement), it took me nearly 6 weeks to find a company that would take on the assembly and installation of a deconstructed electric cassette patio awning. I worked through 4-5 different companies, before listing the job on BARK. SBI was the first company to come back to me (almost immediately) and I very quickly had a quote and date for installation.

On the install date (which happened to be the hottest day of the year) two experienced guys tackled this beast of a 4.5m x 3m awning assembly, and within a few hours had it constructed and on the wall. The job certainly took longer than expected but they cracked on, despite having to move to several other jobs after (sorry about that!). In fairness, I did explain in advance that this would be fiddly!

Since installation, it transpires that there is likely a product fault so I’ve gone back to the supplier to remedy it, but James (Peel) has been great at troubleshooting and offering solutions. Communication was brilliant all the way through, quick responses and extremely knowledgable people, with good reliable people installing.

I’d definitely use SBI again, but would most likely source the awning through them too, as these online “DIY” versions aren’t always what they’re cracked up to be. Thanks for helping!

Jonathan Isaac, 5-Star Awning Review on Google

  • Reply to Awning Review from SBI Ltd – Hello Jonathan, Thank you for the 5-star review. We really appreciate your detailed review and findings in with dealing our company. Our installation teams are some of the most experienced in the country. They certainly had a complex job on their hands as we have never come across an awning that was preassembled to some degree. There certainly were a lot of parts that all needed to be joined together and Gerard and Steven certainly showed tenacity to assemble and install the awning. We are pleased that you found our communication brilliant and the contract installation team is experienced. Kind regards from the SBI Ltd (Sun Blinds Installations) team.