We ordered our Sanderson awning about fifteen years ago whilst visiting a local flower show. We have had so much use from it over the years and we were devastated when a local installer said it was not repairable and we needed a new one. We then decided to contact Sanderson who told us they no longer sold awnings and recommended SBI. I spoke to Pat Cunningham at the company who asked me to send photographs of the side of the awning. He knew the make and model and assured me that they could still obtain the parts. James Peel then arranged an appointment for the installers to call. Gerard and Steven arrived yesterday afternoon and within the hour the new motor and wind sensor was installed.

They were very efficient – even cleaned and serviced the awning and set up a new remote control. Even complimented us on the condition of the top-of-the-range awning and told us the exact year of purchase. All working perfectly now and we are ready for the heatwave.

The moral is don’t contact a local installer who will try to sell you a new one for £5,000. Go to the experts. Thank you SBI.

Jean Walsh, 5-Star Awning Review on Google

  • Reply to Awning Review from SBI Ltd – Hello Jean, Thank you for the 5-star review. In our modern world of disposable products, it makes more sense to repair perfectly good awnings. It is not only less expensive for our clients to replace with like for like, but it is also better environmentally as less waste. We are pleased that we could service and repair your top-of-the-range Thomas Sanderson Geneva awning. Now that the team has replaced the motor and added the safety wind sensor. You are all set up for many years of trouble-free use again. As you know the Thomas Sanderson awnings are amongst the very best awnings that money can buy and it really is worth having them refurbished. We look forward to seeing you in a few years’ time to clean or recover and service the awning. Kind regards from the SBI (Sun Blinds Installation) team.