On April 18th 2025 – Good Friday, our 20 feet wide awning failed in the open position due to a failed motor. The wind picked up damaging the structure which meant we had to lash it with ropes.

The only company to respond immediately, during this holiday period was SBI Ltd.

David replied immediately to our call for help and made arrangements for a team of engineers to come out and repair and service the awning within days.

Gerard and Steve carried out the work efficiently without fuss.

The professional way in which this problem was dealt with was impressive, and I would have no problem in recommending SBI Ltd to others.

Peter, 5-Star Awning Repair Review on Google

  • Reply to Awning Repair Review from SBI Ltd – Dear Peter, Thank you very much for taking the time to leave such a thoughtful review.

    We’re so pleased we could assist you promptly over the Easter period, especially given the urgency and weather conditions surrounding the failure of your Thomas Sanderson awning.

    David, Gerard, and Steve will be delighted to know their professionalism and swift action made a difference. It’s always our aim to provide reliable service when it matters most.

    We look forward to seeing you again in the future to carry out the recommended ongoing maintenance and chemical cleaning to the existing structure, as advised by the awning manufacturer. Keeping it in excellent condition for years to come is just as important as the repair itself.

    Thank you again for choosing SBI Ltd and for your kind recommendation

    Kind regards and season greetings from the SBI (Sun Blinds Installations) team.

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