Director Michael Marsh has been in the awning industry over 35 years and has been trained in all aspects of awning repairs, fault diagnosis, manufacturing, awning installation, replacing parts, recovering for modern and traditional awnings. He started his career in the awning industry on leaving school at 16. He went to work manufacturing and installing awnings for one of London’s most prestigious awning companies. His knowledge is extensive and there are not many awning repairs that he hasn’t personally carried out.
Our installation teams can diagnose awning faults and recommend solutions to overcome most problems. We have installation teams throughout England and Wales that are happy to help with any problem you have.
Awnings are extended over open spaces to shade them from unwanted sunlight and improper use can cause serious risk.
Alterations, such as attaching items or rebuilding which have not been planned by the manufacturer, may only be carried out with the written permission of the manufacturer.
Placing additional loads on the awning by hanging objects from it or anchoring ropes can cause damage or the awning to fail, and they are therefore not permissible.
Secure and safe use of the awning can only be assured if the unit is checked and maintained regularly. Maintenance instructions and intervals must be adhered to.
The awning must be checked regularly for signs of wear or damage to the parts under tension and the frame.
Should any damage be discovered, the dealer or a suitable servicing company should be called to carry out the repair. Awnings in need of repair must not be used!
Check the awning regularly for signs of wear or damage to the wiring.
Should any damage be discovered, the dealer or a suitable servicing company should be called to carry out the repair. Awnings in need of repair must not be used.
Even low-maintenance products require care and attention. For this reason, please carry out the following maintenance and care work as and when required either once in spring or if the awnings have stood idle for an extended period of time. This work will extend the useful life of your system. Immediately remove any leaves and other foreign bodies as well as all heavy dirt.
Leaves and other foreign bodies on the awning canvas, in the awning casing and in the guide rails must be removed immediately. There is a risk of damage to the awning or it failing.
At all times, please ensure that you only remedy errors which can be eliminated through maintenance and care. Among other things, this involves either removing foreign bodies or greasing the movable parts. All other malfunctions should solely be addressed by your specialist dealer SBI Ltd. Please bear in mind that your system will be at risk if the malfunction is not repaired by a specialist.
For this reason, please call SBI immediately. As your specialist is service, repair and cleaning company, we have willing staff ready to help, fast and properly trained.
The service included checking the wall fixings, retaining bolts and tightening where required. Our installers check and test the moving parts. Cleaned and lubricated to help provide smooth opening and closing of the awning. SBI’s installers checked the pitch and adjusted the awning to provide a slightly steeper angel that helps the rain water run off the cover. The installers opened the awning to test the in and outward limits were set correctly. Electric motor checked along with the controls.
Grease all movable parts
• the joints,
• the tilting arm member bolt,
• the front rail support bracket and • the drop arm lock spring.
It is recommended that you use sprays or liquid agents containing Teflon, PTFE or similar. Under no circumstances should lubricants be used which will corrode plastics.
Cleaning and maintenance work in the area of the awning’s movement.
Motorised awnings can be set in motion unintentionally. Care must be taken to ensure that during cleaning and maintenance work (e.g. building cleaning), power to the awning is disconnected (e.g. by switching off the fuse).
If awnings are operated by several users a priority switching locking device must be installed (controlled interruption of the power supply from outside), making it impossible to open or retract the awning at all.
SBI’s installers washed the awning with a LOW PRESSURE washer. Cleaning the awning cover entailed applying chemical cleaning solution to the cover and valance. A broom was used to agitate the chemical solution and loosen ingrained dirt. Please note do not have the cover cleaned with high pressure washers as this can damage the cover! One of the weakest parts of the cover is the stitching and they can brake if a high pressure washer is used.
Cleaning Powder-coated Aluminium Elements
So that you may enjoy your awning for many years to come, we recommend that SBI clean the aluminium elements at least once a year – and even more often if heavily soiled. To do so, use clean water only, which may also contain minor amounts of neutral or very weak alkaline detergents.